The TTC - What Is It with Government and Cost Control?

The Toronto Transit Commission is about to raise rates 10% and this Toronto Star article describes how about-to-be-poorer citizens have been accumulating tokens to lessen the impact of the fare increase. The implication is that these people are somehow blameworthy for doing so.

Nowhere does there seem to be a discussion of the justifiability of the rate rise. Why does the TTC history of rate increases going back decades illustrate a long-standing case of inability to keep fares in line with inflation? Look at this graph

taken from a link at TTC, the Costly Way, an interesting account of the TTC experience from a Toronto resident. Using the year 2000 as the base, the TTC's cash fare increase to the 2010 rate has been 4.1% compounded, while the Bank of Canada inflation calculator says CPI has gone up 1.95%. That's more than double the rate of inflation! Since the TTC is a public body, profit gouging cannot be blamed, it must be out-of-control costs, perhaps (?) due to an embedded bureaucracy at a monopoly service. If there's anyone blameworthy, looks like one must also include the TTC and the succession of City Councils that have overseen this chronic mess.